Welcome
On behalf of the staff and owners, welcome to The Discovery Point Club (DPC) located on beautiful Seven Mile Beach in Grand Cayman! DPC offers superior oceanfront accommodations and exciting attractions.
The following information about our services and policies is provided to make your vacation as enjoyable as possible.
Office Hours
To contact the office, dial 945-4724. Office hours are:
Monday to Saturday 9:00 am to 6:00 pm
Sunday Ring doorbell or pick up the phone by the office door
The manager lives on the property and is available after hours for emergencies. In case of an EMERGENCY, pick up the phone outside the office door and this will connect you directly to the manager. You can also dial the DPC number, 945-4724 from your unit and the call will be forwarded to the manager’s telephone.
Concierge Services
To obtain the most enjoyment from your stay at DPC, we will be happy to assist you with any needs including car rentals, taxi cabs, fishing trips, Stingray City boat trips, paddle board/jetski/kayak rentals, babysitting, hair braiding, and mobile services for manicures, pedicures, nail techs, and massages.
If you have any questions or requirements, please check with the office.
Security, Safety and Emergency Numbers
EMERGENCY – POLICE, FIRE, & HOSPITAL – 911
Fire alarm and evacuation instructions are on the back of the main entrance door. In the event of a fire, please activate the ALARM located outside the entrance to the unit, call the FIRE Service at 911 and immediately evacuate the building, making sure nobody is left in the rooms. The assembly area is at the entrance to the DPC by the office
Although Grand Cayman is one of the safest destinations in the Caribbean, you are kindly requested to keep your windows and doors locked when you are not in your unit, and we also suggest you keep your car windows and doors locked at all times. Please do not hesitate to report any suspicious activity on the property to the office.
Each unit is equipped with a small safe for your convenience, and you are advised to use it for any items of value. The DPC is not responsible for damage to, or for any loss of personal items left in your unit.
In the interest of all our guests “Quiet Time” must be observed between 10:00pm and 8:00am. Excessive noise or any other activity that disturbs other guests is unacceptable and if necessary, may result in the police being called to enforce this policy.
Check In and Check Out Times
Check-in time is 3:00 pm and Checkout time is 12:00 noon, unless otherwise authorized by the manager.
If you are leaving on an early morning flight, please advise the office the day before. You may drop your keys in the “drop box” located outside the main office entrance. If your flight does not leave until late afternoon, you can make arrangements to leave your luggage in the office. Luggage is left at the owner’s risk. Subject to bookings, we may be able to extend the checkout time by 1 or 2 hours.
Key Returns
All room keys issued to you at check-in must be returned to the office. A “lost key” fee of US $50.00 will be charged for any keys not returned.
In-room safes are in the master bedroom of every unit and in some second bedrooms. If the key for the safe is lost, both the key and lock will need to be replaced and the guest will be charged accordingly.
Unit Capacity
Maximum 6 people
Unit Inventory
Each Unit at DPC is privately owned. Owners are very pleased to have you stay in their “Home away from Home.” Each unit is individually decorated and fitted with a unique inventory. Please do not remove items from the unit and/or place them in another unit or leave them by the pool or beach. Each unit has been thoroughly inspected before your arrival.
Upon check-in, if you discover any damaged or malfunctioning equipment, please contact the office immediately. Please do not attempt to fix or repair any equipment. Any damage or removal of items will be charged to the $500 damage deposit upon checkout.
Unit Cleanliness
Upon check out, the general condition of the unit will be inspected, and any broken or missing items will be noted. If a unit is found to require more than four hours of housekeeping to restore to check-in condition, you may be charged for additional cleaning costs.
Currency
The local currency is the Cayman Islands Dollar (CI$) but transactions using nondomestic credit cards will be charged in US$. The US dollar is widely accepted throughout the islands. The CI$ is fixed to the US dollar at $1.25 US Dollars to $1.00 Cayman Islands Dollar.
Beach Towels
The Discovery Point Club provides each unit with beach towels. PLEASE DO NOT REMOVE BEACH TOWELS FROM THE PROPERTY. Clean beach towels are provided on the shelf outside the laundry room, which is behind the main office. Kindly return used towels to the bin outside the laundry room.
Beach Cabanas and Umbrellas
Although DPC has more shade than comparable units on Seven Mile Beach, there is never enough. The beach cabanas and umbrellas are on a first come first served basis. However, we ask that you be courteous to all guests by not reserving these while you are not on the beach for extended periods of time. Personal items are not permitted to be left in the cabanas overnight. All towels and possessions will be removed from the beach nightly.
Beach chairs cannot be left at the water’s edge.
Pool and Jacuzzi
The pool is open from 9:00am to 10:00pm for use by rental guests, and the owners and their guests only. THERE IS NO LIFEGUARD ON DUTY AT ANYTIME IN THE POOL AREA OR THE BEACH! All minors must be accompanied by a supervisory adult. Please use good judgment regarding young children in the jacuzzi. The Discovery Point Club is not liable for any injury or death resulting from negligence or improper behavior on the part of users. Guests may be asked to leave the pool or jacuzzi area for improper behavior.
Please rinse off sunscreen, ocean water, and/or sand before entering the pool or jacuzzi. Fresh water taps are provided at the pool entrances and a shower directly between the two main buildings. Please shower thoroughly to remove all sand and salt from your body, bathing suit and hair (to prevent a chemical reaction with the chlorine), or recreational equipment, air mattresses etc. prior to entering the pool or jacuzzi.
No glass of any type is allowed in the pool or deck area, the jacuzzi or beach area. If you carry food or drink to the pool, jacuzzi or beach, kindly ensure that all garbage is disposed of and anything belonging to the unit is returned.
Tennis/Pickleball Courts
Two tennis/pickleball courts are provided for the use of guests and owners of DPC. Courts are open all day for use as required. Equipment is available for guests to use free of charge in our office.
Diving Equipment
For your convenience, an additional wash off station for all recreational and diving equipment/accessories is located next to the laundry area behind the office. Please do not take salty or wet gear inside the unit. Kindly leave all equipment outside on your patio.
Barbeque Grills
Gas barbeque grills are provided for the use of the guests and owners of the Discovery Point Club. Please leave barbeque grills clean after use, dispose of any garbage and turn off the gas when finished.
Telephone and Internet Service
Local telephone calls within Grand Cayman from the room are free of charge. If you wish to make quick international calls to the USA and Canada, these can be made from our office upon request and at the discretion of office staff.
Each unit is equipped with high-speed internet access. Network and password are noted on page 2 of this handbook. There is also a computer for public use in the reception area by the office at no cost. Limited printing is available.
Cable Television
The TV Cable system is operated by LOGIC. The cable box is powered by a remote control separate from the television, which is also used to access the channel guide and to change channels.
To access cable, press the input/source button on the TV remote control and a variety of options will display. Choose HDMI1 and then press OK. The TV/Cable should be turned on and off using the TV remote control only – do not turn off the cable box remote.
The input/source button is also used to access DVD players and game consoles that may be provided in the unit.
Electricity and Water – Utility Conservation
We ask that all guests be diligent with the conservation of electricity and water since these are expensive utilities in the Cayman Islands. The water is desalinated and is safe to drink. Your effort to help us conserve these resources is greatly appreciated.
Please operate the air conditioning with all windows and doors closed.
Foot pans
To prevent sand and dirt from being tracked into the rooms, and to prevent the blocking of drains by sand, a foot pan for washing sand or dirt off your feet is made available. If you do not have a foot pan, please advise the office. Always leave the foot pans on the walkway and do not place them on the grass or inside the unit.
Housekeeping
The Discovery Point Club provides daily maid service, except on Sunday and public holidays to all our guests. On public holidays, towels are removed, and garbage taken out; however, there is NO service at all on Christmas Day & Good Friday. The housekeepers will make beds (sheets are changed every third day), sweep and mop floors, clean the bathrooms, replace used towels, and generally clean the unit. Please ensure that all wet and sandy beach towels and bathing suits are kept OFF all furniture and beds. The housekeepers are not responsible for personal laundry or dishes.
Laundry Facilities
All units at DPC have in-suite washer/dryers. Laundry detergent is provided in each unit.
Public Transport and Taxi Service
Taxis can be ordered via the office. There is no fixed public transport bus service, but minibuses operate regularly along the West Bay Road and can be stopped by hand signal. They can be identified by “GT” in the middle of the window if going to George Town and by “WB” if going to West Bay and the Turtle farm. Fares are accepted in both Cayman and US dollars.
Shopping
The nearest full-sized supermarket for groceries is FOSTERS at West Bay, a short distance from DPC. A larger Foster’s supermarket is at Camana Bay. Both Foster’s and Kirk supermarkets offer online shopping + delivery options. Supermarkets ARE CLOSED on Sundays and have shortened hours on public holidays. Please check their respective websites for more details: fosters.ky and kirkmarket.ky
McRuss Grocery Store, located at 12 Mount Pleasant West Bay, is open 24 hours, seven days a week when essentials are needed outside of supermarket operating hours.
There are liquor stores at various locations including BlackBeard’s beside Foster’s in Camana Bay, Tortuga next to Cost-U-Less, and Jacques Scott next to Fosters in West Bay. There are other shopping areas and duty-free shops at various locations and details can be obtained from the office. Most liquor stores close by 10:00pm each evening.
Sea Itch, Mosquitoes, and Urchins
If you encounter any bites or stings or sea itch while swimming, please contact the office. Topical creams/ remedies (e.g., vinegar) may be available. You can also contact the pharmacist at any of the supermarkets. Please be aware that in the late afternoon and early evenings there is the possibility of mosquitoes at certain times of the year. It is advisable to use a repellant spray, and these are readily available at all supermarkets.
Visitor Parking
If you have more than five visitors in your unit who are not guests of the DPC please notify the Office. The Discovery Point Club offers limited parking for visitors. Visitors MUST be always accompanied by the guest or owner occupying the unit. The Discovery Point Club is private property. Unaccompanied visitors will be considered to be trespassing and will be asked to leave the property by the Management.
Garbage Disposal
The housekeepers will remove garbage from the units daily except Sundays, Christmas Day & Good Friday. If you need to remove any garbage from your unit, please bag and tie securely and dispose in one of the bins to the side of the office via the small access gate near the main entrance.
Recycling
- Batteries can be recycled in the Office
- Recycling facilities are available for plastic and aluminum at the Camana Bay Recycling Center and KIRK’S grocery stores.
If you have any questions or require further information, please do not hesitate to contact the office. We hope you have a pleasant stay!
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